The Shift: from Styling to Strategy

Design for business

Case study: the PIVOT cordless hand vacuum

Better than looks alone

Delivering: a neat folding nose mechanism generating an iconic form while saving space in the home.

Modern handheld vacuum cleaner in gray and white with a transparent dust container and an ergonomic handle.

Zero self assembly required, plus on board integral extending crevice wand and flip out brush tools.

Top view of a white and gray cordless handheld vacuum cleaner placed inside a brown open cardboard box on a plain light background.Top view of an open brown cardboard box containing a compact vacuum cleaner with a transparent circular dustbin and a gray handle labeled 'pivot'.

35% reduction in box size = significant savings in materials and shipping logistics and warehousing capacities.


Rectangular packing box in two parts: a larger brown part labeled 'dustbuster pivot' and a smaller red part, shown on a white background.Closed light brown cardboard box with the text 'dustbuster pivot' printed in white on the top, placed on a plain light background.

Greater logistics savings on pallet and distribution



Gray pallet with four boxes arranged on top, two red and two brown cardboard, stacked in a 2x2 formation on a white background.Two stacked cardboard boxes on one side of a gray warehouse pallet on a plain white background.

Valuable savings in shipping containers:
in cost and environmental impact.

Two stacked grey shipping containers with one door open on the bottom container and a pallet with three small boxes in front.Two stacked gray shipping containers with the front door of the bottom unit open, next to a pallet holding two small brown boxes.

Let's do more with less

Case study: the PIVOT cordless hand vacuum

Utilising Mckinsey Design to Value training  

Design for: Simplicity

Swap just two components to create a new SKU with updated primary colors and a visual trade-up.

Cordless handheld vacuum cleaner with a transparent dust container showing the 2 removable parts that can be custom paintedCompact handheld cordless vacuum cleaner in white, blue, and green with a transparent dust container and ergonomic handle.
3D rendering of two curved plastic fascia parts, one light green and one light blue, with various cutouts and slots, shown separated on a plain light background.

Recyclability  

Post-processing finishes like metallic paints and chrome plating complicate and contaminate recycling streams, negatively affecting LCA and MCI environmental metrics.

By incorporating snap-fit designs, small chrome-plated fascias can easily be detached from the primary ABS housings.

Servicing & Maintenance

Quick release removable bowl assembly allows it to be thoroughly cleaned by the user. It can be washed as it is separate from the electrical components.  

If a unit comes back under warranty the bowl containing household germs and bacteria can be swiftly isolated / removed without opening.

hand vac with removable bowl off to one sideModern cordless handheld vacuum cleaner with a transparent dustbin and a silver and white handle on a light background.
pivot logo simple text in dark grey

Editorial & Consumer Recognition: "Best Overall," and "Best Budget" awards from consumer tech and review publications across America and Europe for its performance and design utility

Logo of Plus X Award featuring a rounded rectangle with a plus symbol and an X symbol inside, with 'PLUS X AWARD' text below.

Delivering:

Clear retail feature offering end-user benefits with convenient access for effortless cleaning and emptying.

Streamlined production and SKU management, delivering cost savings in logistics and supply chain overhead.

Versatile platform design and shared components adaptable to a broader product lineup (flexi and pivot), cutting development time and tooling investment.

Black+Decker pivot lithium 20V max handheld cordless vacuum cleaner with a gray and black design and ergonomic handle on a light background.Side view of Black+Decker pivot lithium 20V Max cordless handheld vacuum cleaner with handle and dust container highlighted.
Three Black+Decker Flexi Dustbuster handheld vacuum cleaners lined up, each featuring a clear dust chamber, flexible hose, and colored base in orange, black, and pink on a plain light background.Three BLACK+DECKER handheld vacuum dustbusters in a row, each with different colored bases: orange, black, and pink, connected to flexible hoses and nozzle attachments.

Styling with strategy

Case study: 'cookie jar' core hand vacuum

Project needs: deliver an innovative design with clear new features at equal or lower production cost. Note that introducing a new design to suppliers will prompt an increase in component unit costs due to regional inflation.

Side view of a handheld cordless vacuum cleaner with a transparent dust container and ergonomic handle.

Completely new silhouette a point of difference
ability to store vertically on a counter top saving space

Side view of a sleek handheld cordless vacuum cleaner with a transparent dust container and a long narrow nozzle attachment.

2x tools onboard saving time

Disassembled handheld cordless vacuum with white extension nozzle and light blue body showing transparent dust container and filter inside.

Quick empty feature

Side view of a compact handheld vacuum cleaner with a transparent dust container and a light blue handle against a plain light background.

Compact shipping

Top view of a grey and white Black+Decker handheld vacuum cleaner with a filter switch and ventilation holes at the base.
Light grey shipping pallet with three stacked brown cardboard boxes on top against a plain white background.

Optimised for distribution

Two stacked gray shipping containers with one container's door open, a pallet on the floor with a cardboard box, and another cardboard box beside it.

Maintained a leading position in the handheld vacuum market by sales volume, backed by outstanding customer reviews and long-term commercial success in a highly competitive sector.

Black & Decker brand logo with text 'BLACK+DECKER'.
Customer reviews show an average rating of 4.4 out of 5 stars from 111,002 global ratings, with 69% five-star, 16% four-star, 6% three-star, 3% two-star, and 6% one-star ratings.snippet from online sales content describing the hand vacuum.
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Dark gray curved footer design with smooth edges on a light gray background.